Welfare Rights

Hillhead Housing Association 2000 continues to work in partnership with Caledonia Housing Association (formerly Antonine HA) to provide a welfare rights service to our tenants and residents of the Hillhead and Harestanes area.

This is a free and confidential service which can help with a variety of benefit matters.

If you would like help with your benefits, or are unsure as to whether or not you could qualify, please contact our welfare rights officer:

morag

Morag Bisset

Welfare Rights Officer
T: 0141 776 8631
E: morag@hillheadhousing.org

heather m cropped

Heather Montgomery 

Income Maximisation Assistant 
T: 0141 776 8630
E: heatherm@hillheadhousing.org

As well as assisting clients in making benefit claims Heather and Morag also represent clients at appeals and have assisted many clients in successfully negotiating the maze of benefits bureaucracy.

It is possible that there may be benefits that you could be entitled to and are not aware of, or you may feel that the rate of benefits which you are in receipt of is not correct. Or perhaps you are working, but on a low income, and are finding it difficult to manage your finances. You may be on benefits, but are having trouble with the DWP, struggling with sanctions, or would just like help to complete a form. Have you been told to claim Universal Credit and are struggling with making an online claim?

If this is the case, our Welfare Rights Team, is here to help.

Our Welfare Rights Officer & Income Maximisation Assistant are trained to give advice on benefit entitlement and to assist in the claims process; whether it is making a claim over the phone or online, helping you to fill in a form, assisting you to appeal a decision you disagree with, or representing you at a benefit appeal.