We are always looking for way to improve our service to you and there are various ways you can get involved and provide us with your feedback:
Customer Care Working Group
This Tenant Working Group meets on a regular basis to discuss many important issues. All members of the group also receive a £10 voucher on the night for taking part.
Welfare Rights Group
The Welfare Rights Service holds a user group meeting every three months. This is an opportunity for people who use the service to give their input to the way we do things. The group also discuss and plan the quarterly newsletter and any other matters that have arisen.
We are always looking for new members to join this group so if you have something you can contribute, or would just like to hear what is going on, please contact the office on 0141 578 0200
Becoming a member allows you to have your say, receive information about the Association, attend our AGM, and vote for the Management Committee.
Anyone can become a member of the Association and lifelong membership is only £1.
Join the Committee
The Management Committee makes all the important decisions about what the Association should be doing and how it should be done. Staff are employed by the Committee to act on these decisions and to carry out the day to day work of the Association.
To stand for election you need to be a member of the Association and fill out a Nomination Form. At our AGM your nomination will be raised and there will be a vote carried out if there is more than one nomination received to fill any available spaces.
Repair Satisfaction Surveys and Welfare Rights Questionnaires are sent out to monitor and improve our services. These are automatically sent to you when you report a repair or use the Welfare Rights service.
Repair Satisfaction Surveys are entered into a prize draw and £100 worth of High Street Shopping Vouchers can be won every month!